The school scheduled a team meeting on Thursday at 3:00 for us, his teacher, SE teacher, counselor and principal. I had to take the time they offered. It was the same time as this week’s appointment for the psychiatrist. So yesterday morning I called to move that appointment and there were no other times available this week. Which wouldn’t be a problem, but she is supposed to up his meds this week – by double. So I told the assistant this and said I needed to speak with her about the increase and how we would work it if we couldn’t get in.
She never called me.
So I called the office again and got another assistant. I asked her if the good doc had any appointments this week – I explained that I called to cancel yesterday but needed to see if there were any cancellations. There weren’t. I also said that I would like to change doctors, that I wanted to get in the queue for another doctor who is more available than two days a week.
They aren’t accepting any new patients.
They all only work two days a week.
Really? Seriously?
“I’d be interested to know if they call their patients back on their off days though.” I said.
I explained as calmly as I could that I need to be able to get in touch with a doctor and have them return the call in a reasonable amount of time. And that the good docs schedule wasn’t really working with our family’s schedule, “You know what I mean? For example, you just told me she isn’t available now until the end of October. And if I’m to think we are to come in weekly, then I’ve already missed the window to get an appointment.”
“She has too many patients if she is asking to see my son weekly, then has NO appointments available in which to actually, you know, see him.”
Our choice for a quick 30 minute appointment this week are: 1:00 – missing school. 4:45 – missing piano. Both which he wouldn’t care to miss.
She assured that the good doc must have not received my message. If that’s the case, then I have even bigger problems then I thought. It’s a psychiatry office!
